There is plenty of Cloud Based Phone System for Business, but how do you find the right one for your business? We present you with all the information you need today.
- A cloud business phone system is a phone service that allows you to make calls over the Internet and store data in the cloud.
- These systems are affordable and reliable, but you just need a strong internet connection.
- Among the top providers of cloud-based business phone systems, the most popular are Oma, RingCentral, and Dialpad.
- This article is intended for small business owners who are choosing a cloud-based business phone system.
Among the many types of phone systems available for small businesses, cloud-based systems are an increasingly popular option. They offer reliable services, low costs, and lots of features for business. However, not all cloud phone systems are created equal, so how can you know which one will be best for your business?
What is a Cloud based Phone System for business?
A cloud phone system is a phone service that allows you to make calls over the Internet. It is also called a cloud calling or VoIP (Voice over Internet Protocol) phone system. Web-based phone service for business works differently than a traditional analog phone that uses copper wire or fiber optic to connect two callers because the cloud system can store data. This data is hosted in one or more secure off-site data centers.
Cloud phone systems can be implemented through many devices, such as regular phones with adapters, smartphone applications (such as Google Voice), computer calling software, or VoIP-enabled phones. An example of a cloud phone system is a hosted PBX or private branch exchange. All data is stored and accessed via the cloud, saving time and money by allowing for easy data updates and protection.
How do cloud phone systems provide services?
Cloud phone systems break up your calls into small digital audio packets that are sent as data over the Internet to the recipient on the other end of the call. If you call a regular phone number, the signal is converted to a regular phone signal before it reaches the recipient. A cloud-based PBX system uses Session Initiation Protocol (SIP) trunking to route calls.
Cloud phone systems are available to anyone with an internet connection.
You can make cloud-based phone service for small businesses through the following devices:
- Traditional phone with VoIP adapter. With the adapter, you can use a regular landline phone to make calls over the Internet. The adapter plugs into a telephone socket in the wall or directly into the router.
- Computer (eg “softphone”). There are many programs or applications that allow voice calls over the Internet, including Skype, Google Voice, FaceTime, and others. Learn how to choose a softphone app to get your team off the ground.
- Smartphone. Download apps like Google Voice or Skype and make internet calls from your mobile device.
- Dedicated VoIP phone. They look like traditional analog phones but connect directly to a computer network instead of a phone line.
The main features of a cloud phone system are:
One of the main attractions of cloud phone systems is the many features they offer. Analog phones can be somewhat limited in their features, while cloud phones can add and update features as they become available. Some of the main features of this system are:
* Unified Communications: A unified communications solution integrates your company’s phone system, voicemail, instant messaging or chat, video conferencing, and faxing, and can also be integrated with tools such as email, web applications, social media, and CRM.
* Video Conferencing: As remote work becomes more common, businesses need reliable and readily available video conferencing solutions. Many cloud phone systems offer video conferencing as part of their package, so you don’t have to pay extra for it as an add-on feature.
* International calling: Since cloud phones are internet based, you don’t have to pay long-distance charges when you make or receive international calls. Most cloud phone packages include long-distance and international calling as free features.
* Ring Anywhere: Also known as “Never Miss a Call” or “Find Me, Follow Me”, this feature allows users to receive or call from the same number on multiple devices. Thanks to this function, when calling a work number, the user’s desk and the smartphone will ring, for example, and the user can choose which one to answer. You can also transfer calls between devices.
* Artificial Intelligence: AI pervades almost every aspect of modern life, and Cloud Phone is no exception. Cloud providers use artificial intelligence to provide customer service and perform functions such as speech-to-text and sentiment analysis.
* Instant Messaging: Instant messaging is text communication. It enables real-time communication that can be done across a range of devices, including desktop computers and smartphones. Instant messaging adds another layer of communication that is responsive and leaves information in written form that can be referenced later.
* Cloud communication: Cloud communication is a complete package of communication services. This includes calling, instant messaging, video conferencing, and any other form of communication that is part of the package.
* Call Forwarding: Call Forwarding takes a call on a number and forwards it to another line. Cloud call forwarding works in much the same way as traditional call forwarding. The service allows users to merge calls into one line, even when it is necessary or important to call specific phone numbers directly.
* Auto Attendant: Auto Attendant is an automatic voice menu that you often use during business calls. An automated directory makes direct calls and reduces the workload of contacting merchants. Once calls are properly handled, individuals can pick up the call, or other automation services (eg voicemail) can resolve the issue.
* Collaboration: Collaboration tools include file sharing, video/audio conferencing, real-time project contributions, and other tools that help people collaborate without being in the same room or country.
* Voicemail-to-email: Voicemail-to-email transcribes a voice message and sends it as an audio file to an email address. This allows the recipient to access their voicemail without using a voicemail. The email file is accessible on a wide variety of devices and generally doesn’t clog up or exceed data limits, allowing the recipient to revisit voicemail as often as needed.
* Integration: Cloud integration allows a large number of resources to be combined into a single cloud package or suite. Voice calls are handled by the same service provider, which enables large-scale data storage and analysis. By integrating services through integrated platforms, powerful tools are accessible and easy to use. The scope of integration is broad and is the cornerstone of virtually every cloud service.
How easy is it to find a cloud phone system provider?
If you decide that a cloud phone system is something you want to pursue, the next step is to find a provider. Each vendor will offer different features and packages at different price points, so you need to evaluate which one best suits your needs.
The surefire way to find the right provider is through careful research. Read reviews of different companies, see if any offer free trials, and talk to other small business owners in your industry to see if they have recommendations.
What is the best business cloud phone system provider?
Below are the best cloud-based phone system for small business providers and hosted VoIP providers
Ooma offers cloud phone services designed for non-technical users. Behind its simplicity – Ooma is one of our top recommendations for ease of use – lies more than 35 user-friendly features for communication and calling.
Ooma’s virtual receptionist (“press 1 for X” is what your customers want to hear when they call) is particularly easy to set up. Caller Info Match can quickly import data from other platforms such as LinkedIn and CRM databases.
RingCentral offers MVP communications (messaging, video, and phone) with 99.999% uptime. It’s our top choice for collaboration because you can use it to host unlimited audio conferences for up to 1,000 people. Similarly, you can host up to 200 people for video conferencing.
RingCentral includes a digital workspace for one-on-one messaging, data searches, and bookmarking. It integrates with more platforms than other cloud phone systems – such as CRM tools and analytics.
Dialpad is a cloud-based camera system for business that come with voice intelligence. This feature can transcribe and analyze all your conversations with detailed notes and call summaries. The dialer also includes numerous graphical views of key metrics such as call answer times, volume patterns, and call origin.
As part of its voice intelligence suite, Dialpad can train your team members who answer the phone to communicate more clearly. You can also set specific calls to ring on all your team’s devices so customers don’t go to voicemail during business hours.
Calling your business on cloud nine
A cloud phone system will make it easier for you and your team to make and receive business calls than ever before. If you’re convinced that a cloud-based business phone system is right for your team, this guide will help you find a provider and get it up and running. Better customer relationships – and with the right provider, better internal communications – are just around the corner
Choose a cloud phone for affordability and usability
Businesses that need efficient phone features at an affordable price and without the clutter of traditional hardware can benefit from a cloud-based phone system. All you need to get the most out of cloud phone technology is a reliable internet connection and one of the best business phone system providers that provide excellent service. Once your cloud phone system is set up, it’s easy to make crystal clear calls with an easy-to-use software interface that your employees will love.
What is the best cloud phone system for a small business organization?
Time-saving features are the key to efficient call handling. The best small business phone systems offer an auto-attendant or IVR.
Here are the 10 best cloud-based phone systems to consider.
- OpenPhone: The Best Business Phone System for Small Businesses.
- the voice of Google
- minor line
How much cost for a cloud cell phone?
A cloud-based phone system typically costs between $15 and $50 per user, depending on the features or services your company needs. If you’re willing to sign up for a longer period, such as 36 or 60 months, you’ll get a lower price per user.
Is cloud phone the same as VoIP?
“Cloud” is a way to describe how a company’s VoIP servers communicate with each other. Little distinguishes cloud services from “hosted” business VoIP services Cloud is an extension of hosted: both mean that the VoIP company manages and owns the phone service hardware.
Where is Cloud Mobile HQ located?
Where is cloud mobile headquartered? Cloud Mobile is located in Santa Fe, Distrito Federal, Mexico.